We area unit committed to making sure your satisfaction with any product you ordered from “PENIGRA”. If you're not glad about a product, we tend to settle for returns at intervals fifteen days as follows:
Damaged or defective:
In the unlikely event that a product ordered, we have a tendency to tend to aren’t in condition, is broken or defective, or if the merchandise is delivered is totally different from what was ordered, you’ll be able to come back to the merchand ise with the unused and within the same condition because it was received, the primary packaging with original tags , come back or exchange within fifteen days from the date of delivery.
Note: merchandise that's collected and/or place in cannot be removed this way. Contact your native service center authorized by the manufacturer of that merchandise and follow their directions.
We will refund the value; but, the payment was created. If payment is by MasterCard or bank on-line, we have a tendency to refund the MasterCard Company or bank account. If the payment was DD or Cheque, we have a tendency to send you a check (not a DD). Checks are sent entirely to the request address of the patron.
The refund methodology will begin as shortly as we’ve received the merchandise (s). Refunds are processed within 10 operative days, but among the case of payments by check or DD, it is aiming to take few extra days for the check is delivered to your request address, that the funds are as a result of being his account once you deposit the check.
Note: that we have a tendency to don’t seem to be able to command in charge for delays in credit to the account holder's MasterCard supplying bank administered by the cardholder.
-You do not accept delivery of any item whose outer package is broken or altered in any approach.
-Please contact support if you open the package and see that the item is broken.
-Merchandise broken throughout use is not eligible for a refund or replacement.
-If you come back to the merchandise to be delivered to you broken / defective condition, it will even refund the shipping costs applicable to the item.